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Frequently Asked Questions

How long is the order for customised items?

Generally I will take about 1-2 weeks depending on the size and complexity of the item. Most items will have double coat resin. Do bear in mind that resin takes at least 24 hours for touch dry and 72 hours to fully cure.

What is the policy for customization?

1. Unless we agree otherwise in advance, all payment will be half up front and half before shipping. The first half is a deposit and is not refundable. 2. Estimated dates of completion will be communicated to you. 3. After the piece is finished, one full redesign is covered by the price of a custom order. Further redesigns will cost extra, unless I'm correcting a serious misunderstanding on my part. 4. If you have not specified your wishes or have changed a specification, failing to read your mind is not a serious misunderstanding on my part. ;) 5. I cannot replicate sold pieces. Resin artworks are truly one-of-a-kind. I can create something similar with the same colours though.

What kinds of payment methods do you accept?

PayPal, PayNow and PayLah.

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